Legal Stuff

1. Collection of Personal Information

1.1 Personal Information We Collect:

When you create an account with Wizara, we collect certain standard contact information, including your name and email address. In the future, we may also collect company information such as the company or website name, logo, tagline, brand details, business category, size, age, income and description. While some of this information may not be classified as personal, we use it solely to enhance our services and better understand your company's needs.

1.2 Method of Collection:

We collect personal information directly from you when you sign up for an account on our website. We use secure protocols and encryption techniques to protect the confidentiality and integrity of your data. Additionally, we may collect information about your interactions with our website through the use of cookies and similar technologies.

2. Use of Personal Information

2.1 Purpose of Use:

We use your personal information for the following purposes:

• To provide and personalize our services, including account setup, authentication, and customer support.
• To communicate with you, respond to your inquiries, and send you relevant updates and notifications.
• To enhance and improve our products, services, and user experience.
• To conduct surveys and gather feedback to better understand your needs and preferences.
• To comply with legal obligations and enforce our terms of service.

2.2 Consent:

By providing your personal information to us, you consent to its collection, use, and disclosure as outlined in this Privacy Policy.

3. Sharing of Personal Information

3.1 Third-Party Service Providers:

We may engage trusted third-party service providers to assist us in delivering our services, such as hosting, data storage, analytics, and customer support. These providers are bound by confidentiality obligations and are only authorized to use your personal information as necessary to provide the requested services.

3.2 Legal Requirements and Protection:

We may disclose your personal information if required by law, legal process, or government request. We may also disclose information when we believe it is necessary to protect our rights, enforce our terms of service, investigate potential fraud, or ensure the safety and security of our users.

4. Data Security and Retention

4.1 Data Security:

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, theft, or alteration. We employ industry-standard encryption, secure servers, and regular security assessments to safeguard your data.

4.2 Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws. When your personal information is no longer needed, we will securely delete or anonymize it.

5. Your Rights and Choices

5.1 Access and Correction:

You have the right to access and correct your personal information in our possession. You may review and update your account information by logging into your Wizara account.

5.2 Consent Withdrawal:

You have the right to withdraw your consent to the collection, use, and disclosure of your personal information at any time by contacting us at the email address provided below. Please note that withdrawing consent may limit your ability to access certain features or use our services.

5.3 Opting-Out of Communications:

You may choose to opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly.

6. Children's Privacy

Wizara's services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us, and we will take appropriate steps to delete the information.

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, and services. We encourage you to review this policy periodically for any updates. The revised policy will be posted on our website, and the effective date will indicate the most recent changes.

8. Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact our Privacy Team at privacy@wizara.com or write to us at:

Wizara AI Inc.
Attention: Privacy Team
158 Crystalridge Drive,
Okotoks, AB T1S 1W3

Thank you for entrusting Wizara with your personal information. We are committed to protecting your privacy and providing a secure and user-friendly experience.

Last Updated: July 12th