Customer Satisfaction Survey
With Base Theme

"Customer Satisfaction Survey Form"

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Customer Satisfaction Survey Form Template

Enhance your customer service strategy with Wizara's Customer Satisfaction Survey Form. This interactive form template is designed to gather essential feedback from your clients, helping you measure the satisfaction levels across various service dimensions such as friendliness, knowledge, and efficiency.

Features include:

  • A visually pleasing rainbow hover effect on rating scales to engage users and encourage feedback completion.
  • A simple, yet comprehensive rating system from 1 to 5 for ease of assessment.
  • An open-ended section for detailed suggestions on service improvement.
  • A clear and straightforward question on future service usage, which aids in predicting customer retention and loyalty.

This form not only serves as a tool for customer feedback but also acts as an interactive element for your website, enhancing overall user experience. With the added NPS tag, you can also gauge your Net Promoter Score, making it easier to track performance over time. Add this form to your website today to start building stronger customer relationships with actionable insights!

Customer Satisfaction Survey Features

Engage Users with Rainbow Effect
Engage Users with Rainbow Effect
Visually pleasing hover effect on rating scales to boost user interaction.
Simplified 1-5 Rating System
Simplified 1-5 Rating System
Effortless assessment with clear rating scales for user convenience.
Detailed Improvement Suggestions
Detailed Improvement Suggestions
Open-ended section for valuable feedback on service enhancement.
Predict Future Service Usage
Predict Future Service Usage
Insightful question to gauge customer retention and loyalty.
Enhance User Experience
Enhance User Experience
Interactive form for website engagement and improved user satisfaction.
Track Net Promoter Score
Track Net Promoter Score
Easily monitor performance trends with added NPS feature for insights.
Customer Satisfaction Survey Form Template
Customizable Form Fields
You can add, remove or re-arrange form fields when using our form builder app.
title (html-block)
title
friendliness (range, buttons)
Friendliness
knowledge (range, buttons)
Knowledge
efficiency (range, buttons)
Efficiency
future_use (select, radio)
Would you use our customer service in the future?
improvement (text, textarea)
How can we improve our service?

Try Out the Form for Yourself!

Experience Ease and Flexibility Across Multiple Devices and Screens

The form below is using our "Base" form theme. You can change the colors and the theme using the Wizara Form Builder app.