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Customer Satisfaction Feedback
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With Base Theme
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"Customer Satisfaction Feedback Form"

Website Forms Made Easy: Seamlessly Integrate This One
Customer Satisfaction Feedback Form Template

Our Net Promoter Score inspired feedback form is a specialized tool designed for businesses to measure customer loyalty and satisfaction. This form allows companies to calculate their NPS, a key metric that gauges the likelihood of customers recommending their service to friends and colleagues.

By asking customers to rate their referral likelihood on a scale from zero to ten, businesses can segment customers into Promoters, Passives, and Detractors, and subsequently calculate their NPS. This score is pivotal for assessing customer satisfaction and predicting business growth.

The form encourages customers to provide details on how they heard about the company, which aids in understanding the reach and impact of marketing strategies. The inclusion of an open-ended question for product and service improvement suggestions offers invaluable feedback for driving meaningful changes.

Additionally, by requesting customer contact details, the form facilitates follow-up conversations to address specific feedback or concerns, demonstrating a commitment to customer service excellence.

Utilizing this NPS Feedback Form is essential for any business looking to improve customer experience, foster loyalty, and drive advocacy. It is not just a form; it is a strategic tool for business development and customer relationship management.

Get Started Using This Form Template

Customer Satisfaction Feedback Features

Measure Customer Loyalty
Measure Customer Loyalty
Calculate Net Promoter Scores to gauge customer satisfaction and loyalty, essential for business growth.
Capture Valuable Feedback
Capture Valuable Feedback
Collect insightful suggestions for product and service improvements to enhance customer experience.
Drive Advocacy & Referrals
Drive Advocacy & Referrals
Identify Promoters who are likely to recommend your business, fostering advocacy and growth.
Enhance Marketing Strategies
Enhance Marketing Strategies
Understand how customers discover your business, optimizing marketing efforts for better reach.
Personalized Customer Service
Personalized Customer Service
Follow up with customers based on their feedback, showing a commitment to excellence and improvement.
Strategic Business Development
Strategic Business Development
Utilize NPS scores and feedback to drive meaningful changes, improve loyalty, and boost sales.
Customer Satisfaction Feedback Form Template
Customizable Form Fields
You can add, remove or re-arrange form fields when using our form builder app.
htmlHeading (html-block)
Customer Feedback
select (select, dropdown)
How did you hear about us?
wouldYouRecommend (boolean, buttons)
Would you recommend us to your friends and colleagues?
feedback (text, textarea)
Do you have any suggestions to improve our product and service?
svgStars (html-block)
Svg Stars
rating (range, buttons)
On a scale of zero to ten, how satisfied are you with our company overall?
hrLine (html-block)
HR Line
text (html-block)
Please Leave
nameFirst (text, input)
First Name
nameLast (text, input)
Last Name
email (email)
Email

Try Out the Form for Yourself!

Experience Ease and Flexibility Across Multiple Devices and Screens

The form below is using our "Base" form theme. You can change the colors and the theme using the Wizara Form Builder app.