Wizara

PCX.ca: Streamlining Fuel Surcharge Management with Wizara’s Cantrips Feature

The Challenge

PCX.ca, a leading cross-border freight service provider, faced a challenge after launching their new flat file website. Their previous .NET site allowed them to update and archive fuel surcharge rates, but the new site lacked this functionality. Accurate and up-to-date fuel surcharge information is crucial for their operations and customer transparency.

The Solution

Wizara stepped in with its Cantrips feature, enabling PCX to automatically update and display fuel surcharge rates on their website. The Cantrips template formats the data from form submissions into a web-friendly format, displaying the latest rates while archiving past rates for easy access.

The Results

  • Efficiency Gains: The fuel surcharge rates are now updated and displayed in real-time, reducing manual effort and errors.
  • Enhanced Customer Experience: Customers can easily access the most recent fuel surcharge rates, ensuring transparency and trust.
  • Historical Data Management: Past rates are archived automatically, providing easy access for reference and analysis.

Testimonial

"Wizara’s Cantrips feature has revolutionized how we manage our fuel surcharge rates. The seamless integration and automatic updates have saved us time and improved the accuracy of our information, greatly benefiting our customers."

— Paul Flanagan, Senior Vice President, Pacific Coast Express

Conclusion and Future Outlook

By implementing Wizara’s Cantrips feature, PCX.ca has streamlined their fuel surcharge management process, enhancing both operational efficiency and customer satisfaction. The success of this implementation has set the stage for future digital innovations within the company.

Contact Us

Want to streamline your operations like PCX.ca? Contact us today to discover how Wizara’s solutions can benefit your business.