Dealership Customer Satisfaction Survey
With Base Theme

"Dealership Customer Satisfaction Survey"

Streamline Your Site: Effortless Form Integration Is Here!
Dealership Customer Satisfaction Survey Form Template

Our Car Dealership Survey Form is a vital tool for any automotive dealer focused on providing superior customer service and maintaining high-quality standards. This customizable form is specifically designed to capture detailed feedback from customers regarding their vehicle purchase and service experiences.

By integrating this form into your website, you provide customers with a platform to express their opinions on various aspects of their interactions with your dealership. The form covers a range of topics, from the knowledge and professionalism of the salesperson to the condition of the vehicle upon delivery. It allows customers to rate their satisfaction with the availability of vehicle options, the clarity of the negotiation process, and the efficiency of completing the necessary paperwork.

The form also inquires about customers' experiences with your service department, including maintenance and repairs, further helping you to gauge and improve the after-sales service. In addition, there's space for open-ended feedback and a testimonial section, which can be a valuable source of positive marketing content for your dealership.

The user-friendly layout ensures that customers can easily complete the survey, making them more likely to engage and share honest feedback. This feedback is crucial for identifying strengths to build upon and areas that may need improvement.

Adding our Car Dealership Survey Form to your service offerings not only shows that you value customer feedback but also demonstrates a proactive approach to customer service. Use this form to turn customer insights into actionable improvements, fostering loyalty and enhancing the car buying experience for future clients.

Dealership Customer Satisfaction Survey Features

Streamline Customer Feedback
Streamline Customer Feedback
Effortlessly collect detailed feedback from customers to improve service.
Enhance Service Department Insights
Enhance Service Department Insights
Gather valuable insights on service experiences for better department performance.
Boost Customer Satisfaction
Boost Customer Satisfaction
Increase satisfaction levels by addressing feedback and making improvements.
Generate Marketing Testimonials
Generate Marketing Testimonials
Capture positive customer testimonials for promotional purposes.
Improve Sales Process Efficiency
Improve Sales Process Efficiency
Identify strengths and weaknesses in the sales process for enhanced efficiency.
Drive Customer Loyalty
Drive Customer Loyalty
Show proactive customer service and foster loyalty through actionable insights.
Dealership Customer Satisfaction Survey Form Template
Customizable Form Fields
You can add, remove or re-arrange form fields when using our form builder app.
htmlTitle (html-block)
HTML Title
htmlPersonalDetails (html-block)
HTML Personal Details
name* (text, input)
Full Name
email* (email)
phoneNumber* (phone-number)
Phone Number
hrLine1 (html-block)
HR Line
htmlVehiclePurchased (html-block)
HTML Vehicle Purchased
make* (text, input)
model* (text, input)
year* (text, input)
color* (text, input)
hrLine2 (html-block)
HR Line 2
htmlSalesExperience (html-block)
HTML Sales Experience
knowledge* (select, radio)
Salesperson's knowledge and professionalism:
availability* (select, radio)
Availability of vehicle options that met your requirements:
clarity* (select, radio)
Clarity and transparency during the negotiation process:
timeliness* (select, radio)
Timeliness and efficiency of paperwork completion:
overallSatisfaction1* (select, radio)
Overall satisfaction with the sales experience:
hrLine3 (html-block)
HR Line 3
htmlVehicleDelivery (html-block)
HTML Vehicle Delivery
condition* (select, radio)
Condition of the vehicle upon delivery:
explanation* (select, radio)
Explanation of vehicle features and functions:
paperwork* (select, radio)
Completion of necessary paperwork and documentation:
overallSatisfaction2* (select, radio)
Overall satisfaction with the vehicle delivery process:
hrLine4 (html-block)
HR Line 4
htmlServiceDepartment (html-block)
HTML Service Department
service* (boolean, buttons)
Have you utilized our service department for maintenance or repairs?
serviceExperience (text, textarea)
If yes, please provide feedback on your service experience:
hrLine5 (html-block)
HR Line 5
htmlAdditionalFeedback (html-block)
HTML Additional Feedback
additionalFeedback (text, textarea)
We value your suggestions and ideas for improvement. Please provide any additional comments or recommendations you may have regarding our dealership, customer service, or any other relevant aspect:
hrLine6 (html-block)
HR Line 6
htmlTestimonial (html-block)
HTML Testimonial
testimonial (text, textarea)
We would greatly appreciate it if you could provide a short testimonial about your experience with our dealership. Your words may be used for promotional purposes. (Optional)
htmlBlock (html-block)
HTML Block

Try Out the Form for Yourself!

Experience Ease and Flexibility Across Multiple Devices and Screens

The form below is using our "Base" form theme. You can change the colors and the theme using the Wizara Form Builder app.